Cookie Policy
Last updated: November 15, 2025
1. Introduction
This Cookie Policy explains how Kiota ("we," "our," or "us") uses cookies and similar tracking technologies on our website and platform (the "Service"). This policy should be read alongside our Privacy Policy.
By using our Service, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should disable cookies in your browser settings or refrain from using our Service.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies allow a website to recognize your device and store some information about your preferences or past actions. This helps improve your browsing experience and allows the website to function properly.
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the Service to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies as they are essential for the Service to work.
Examples: Authentication cookies, session management, security tokens
3.2 Functional Cookies
These cookies allow the Service to remember choices you make (such as language preferences) and provide enhanced, personalized features. They may also be used to provide services you have requested.
Examples: User preference settings, language selection, region settings
3.3 Analytics Cookies
These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. This helps us improve the Service and user experience.
Examples: Google Analytics, usage statistics, performance metrics
3.4 Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
Examples: Advertising network cookies, retargeting pixels
4. Specific Cookies We Use
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains user session and authentication | Session |
| auth_token | Stores authentication credentials securely | 30 days |
| user_preferences | Stores user interface preferences | 1 year |
| _ga, _gid | Google Analytics tracking | 2 years / 24 hours |
5. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and provide enhanced functionality. These third parties may include:
- Analytics Providers: Google Analytics and similar services to understand how users interact with our Service
- Payment Processors: Cookies from payment providers to process transactions securely
- Content Delivery Networks: Cookies to optimize content delivery and performance
- Social Media Platforms: Cookies from social media platforms when you interact with social features
6. How to Control Cookies
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of our Service.
Browser-specific instructions:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Privacy, search, and services → Cookies and site permissions
6.2 Opt-Out Tools
You can opt-out of certain third-party cookies using industry opt-out tools:
- Google Analytics: Google Analytics Opt-out
- Digital Advertising Alliance: DAA Opt-out
7. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no standard for how DNT signals should be interpreted. Our Service does not currently respond to DNT browser signals.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: privacy@kiota.com
- Phone: 1-800-KIOTA
- Address: Kiota Health, Nairobi, Kenya